TellCulvers.com – How to Take Culver’s Receipt Survey
TellCulvers is an online customer satisfaction survey platform created by Culver’s, a popular American fast-food restaurant chain. The survey aims to gather customer feedback about their dining experiences, which helps Culver’s improve its services, food quality, and overall customer satisfaction. By participating in the survey, customers can share their opinions and suggestions. In return, they receive a validation code that can be redeemed for various rewards during their next visit.
How to take Tellculvers.com Survey
Visit the Survey Website:
- Open your preferred web browser and navigate to the TellCulvers survey website at www.tellculvers.com.
Choose Your Language:
- The default language is English, but you can select Spanish by clicking on the “Español” link at the bottom of the page.
Enter the Survey Code:
- Locate the 18-digit survey code printed on your Culver’s receipt.
- Enter the survey code in the designated field on the survey homepage.
- Click the “Start” button to begin the survey.
Answer the Survey Questions:
- The survey will present a series of questions about your recent dining experience at Culver’s.
- Questions typically cover topics like the quality of food, the friendliness of staff, the cleanliness of the restaurant, the accuracy of your order, and overall satisfaction.
- Provide honest and detailed answers based on your experience. Most questions will be in a multiple-choice format, with some allowing for written comments.
Submit the Survey:
- After answering all the questions, you will be asked to provide personal details, such as your contact information, to enter any prize draws, or to validate your feedback.
- Click “Submit” to complete the survey.
Receive Your Validation Code:
- Once you have submitted the survey, a validation code will be displayed on the screen.
- Write down this code on your receipt or take a screenshot for future reference.
- Bring the receipt with the validation code on your next visit to Culver’s to redeem your reward.
How TellCulvers Works
- Purpose: The primary purpose of the TellCulvers survey is to understand customers’ experiences and identify areas where the restaurant can improve. It covers aspects such as food quality, service efficiency, staff behavior, restaurant cleanliness, and overall satisfaction.
- Eligibility: To participate in the TellCulvers survey, customers need a recent purchase receipt from a Culver’s restaurant. This receipt contains a unique survey code required to access the survey.
- Rewards: Upon completing the survey, participants receive a validation code, which can be used to redeem offers such as discounts or free items (e.g., a free single dish or other promotional items) on their next visit to Culver’s.
Tips for Taking the Survey
- Keep Your Receipt Handy: Ensure you have your recent Culver’s receipt before starting the survey, as you will need the survey code printed on it.
- Be Honest and Constructive: Provide honest feedback based on your experience. Constructive criticism helps Culver’s improve its services.
- Check Validity Period: The validation code is usually valid for a specific period. Make sure to check the validity date and use it before it expires.
- Follow Redemption Instructions: When redeeming your reward, present the receipt with the validation code to the staff at Culver’s. Follow any additional instructions mentioned on the receipt or provided during the survey.
By participating in the TellCulvers survey, you not only get the chance to enjoy a reward on your next visit but also contribute to the enhancement of Culver’s service and quality. Your feedback plays a crucial role in helping the restaurant chain meet customer expectations and maintain high standards.
FAQs
1. What is the purpose of the TellCulvers survey?
A; The TellCulvers survey is designed to gather feedback from customers about their dining experiences at Culver’s. This feedback helps the company improve its food quality, service, cleanliness, and overall customer satisfaction.
2. Who is eligible to take the TellCulvers survey?
A: Anyone with a recent purchase receipt from Culver’s that contains a unique survey code is eligible to participate in the TellCulvers survey.
3. What do I need to participate in the survey?
A: You need a recent Culver’s receipt with an 18-digit survey code printed on it. You will also need access to the internet to visit the survey website.
4. How can I access the TellCulvers survey?
A: You can access the TellCulvers survey by visiting www.tellculvers.com. Enter the 18-digit survey code from your receipt to start the survey.
5. What kind of questions are asked in the survey?
A: The survey includes questions about various aspects of your visit to Culver’s, such as:
- Quality of the food
- Cleanliness of the restaurant
- Behavior and friendliness of the staff
- Accuracy of your order
- Overall satisfaction with your experience
6. How long does it take to complete the survey?
A: The survey typically takes about 5-10 minutes to complete, depending on the number of questions and the detail of your responses.
7. What reward do I get for completing the survey?
A: Upon completing the survey, you will receive a validation code. This code can be used to redeem a reward, such as a discount or a free item, on your next visit to Culver’s. The specific reward may vary.
8. How do I redeem my validation code?
A: To redeem your validation code, write it down on your receipt or take a screenshot. Bring this receipt with the validation code to Culver’s on your next visit and present it to the staff to claim your reward.
9. How long is the validation code valid?
A: The validation code is usually valid for a specific period, which is typically mentioned on your receipt or during the survey. Make sure to use the code before it expires.
10. Can I take the survey multiple times?
A: You can take the survey multiple times, but each entry requires a new survey code from a different purchase receipt. Each receipt can only be used once for the survey.
11. What if I encounter issues while taking the survey?
A: If you encounter technical issues or have questions about the survey, you can contact Culver’s customer service for assistance. There may be contact information provided on the survey website or your receipt.
12. Is my feedback anonymous?
A: Yes, your feedback is typically kept anonymous and is used to help improve Culver’s services. However, if you provide personal information for a prize draw or other purposes, it will be handled according to Culver’s privacy policy.
13. Can I complete the survey in a language other than English?
A: Yes, the TellCulvers survey is available in both English and Spanish. You can select your preferred language at the beginning of the survey.
14. Do I need to purchase to participate in the survey?
A: Yes, a recent purchase receipt with a survey code is required to participate in the TellCulvers survey. This helps ensure that the feedback comes from actual customers.
15. What if I lost my receipt?
A: If you lost your receipt, you would need to make a new purchase to obtain another receipt with a survey code. The survey code is essential for accessing the TellCulvers survey.
Rewards for Your Feedback
One of the primary benefits of participating in the TellCulvers survey is the reward you receive upon completion. This reward often comes in the form of a validation code that can be redeemed for various offers, such as:
- Discounts: Enjoy a percentage off your next purchase.
- Free Items: Receive free menu items like a scoop of custard, a small drink, or other promotional items.
- Special Offers: Access to exclusive deals and promotions available only to survey participants.